Open Positions

Publishing Production Supervisor

    • Job Tracking ID: 512951-660239
    • Job Location: Rochester, NY
    • Job Level: Management
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: December 05, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: January 2, 2019
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Job Description:

Publishing Production Supervisor

DEPARTMENT: Publishing Production

REPORTS TO: Supplementation Manager


General Code is the nation’s leading provider of Municipal Code publishing and maintenance services (codification). Our passion for excellence, our focus on client service, and an ongoing investment in our people and technology have helped us to revolutionize the codification industry. General Code offers challenging work in a diverse, flexible, supportive environment where an appropriate work-life balance is emphasized. The successful applicant for this position will demonstrate supervisory expertise and a keen desire to have a meaningful impact in a values-based, team-oriented business environment.


The primary responsibilities of the Publishing Production Supervisor include managing the team and coordinating workflow in order to ensure that all projects are published to the highest quality standard, on time and within budget.


  • Manages the Publishing Production team, which includes functions such as Word Processing, Proofreading, Indexing, Page Layout and Check Pages, by:

  • Managing workload and ensuring timely completion of projects to meet goals
  • Coaching and motivating team to meet performance goals
  • Leading by modeling our company values
  • Uses objective measures to track, manage and improve performance of individual contributors, clarifying individual responsibilities required to meet or exceed established performance and quality goals

  • Identifies cross-functional process improvements that increase productivity, quality and timeliness, and works with Operations Managers to implement

  • Coordinates with Code and Supplementation Managers to ensure smooth work handoffs and sufficient manpower to meet revenue targets

  • Participates in annual budgeting process, reviews requirements and uses quantitative models to forecast manpower and resources required to meet revenue projections

  • Understands the corporate goals, strategies, philosophy and profitability objectives, and works within and toward those objectives

Experience and Skills:

  • Degree in media technology or business preferred, or equivalent technology, business or project management experience

  • Minimum 3 years in supervision of employees with 2 years’ experience in print and electronic media production

  • Experience in managing employee time tracking, labor hours and performance management and reviews

  • Knowledgeable in processes required for publishing and experience with media production tools, including content management systems, templates, workflow tracking, XML editing tools, desktop publishing, and automated systems that output content for viewing on the web and electronic devices

  • Project management experience, scoping project resource requirements and driving projects to timely completion

  • Experience with forecasting and budgeting processes, measures and controls

  • Eager to learn and implement new publishing technologies

  • Excellent verbal and written communication skills; able to effectively interpret and communicate data both to front-line employees as well as to management

  • Desire to participate in a values-based, team-oriented environment


    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and use hands/fingers to handle or feel. Employee will occasionally lift up to 30 lbs.

    ***General Code is an Equal Opportunity Employer

    Management reserves the right to add or change duties and job requirements at any time.


General Code offers medical, dental, vision, FSA, HSA, Life Insurance, Long and short term disability, 401K and much more!

General Code  |  781 Elmgrove Road Rochester, New York 14624
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